Sistema inteligente IoT de recolección de opiniones para el control de calidad de un servicio

Authors

  • Efrain Villalvazo Universidad de Colima
  • Juan José Jiménez Vázquez Universidad de Colima
  • Javier Alejandro Quiñones Woodward Universidad de Colima
  • Ramón Octavio Jiménez Betancourt Universidad de Colima
  • Daniel Alfonso Verde Romero Universidad de Colima
  • Fernando Rodriguez Haro Universidad de Colima

DOI:

https://doi.org/10.46588/invurnus.v18i1.68

Keywords:

Internet de las cosas , almacenamiento en la nube, variables IoT.

Abstract

Nowadaintaining a good image and the public's approval is essential for companies. For this, the companies need to find a way to monitor their approval level to keep it at an acceptable level. This way, their product/service becomes more relevant among the growing market and the many similar options, making it essential for companies. This article exposes the designing and creation of a simple device that will collect the opinion of the clients about a product/service and then send it to a cloud storage server where the data will be classified and organized in a graphic method to ease the analysis of the results. In the development of the device, a few simple designs were devised. Push buttons were used as the primary input method, and another with touch sensors; to perform data storage and forwarding functions. A Particle Photon was used as a development board, and finally, the free cloud storage service Ubidots was used for cloud storage.

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References

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Published

2023-04-14

How to Cite

Villalvazo, E., Jiménez Vázquez, J. J., Quiñones Woodward, J. A., Jiménez Betancourt, R. O., Verde Romero, D. A., & Rodriguez Haro, F. (2023). Sistema inteligente IoT de recolección de opiniones para el control de calidad de un servicio. INVURNUS, 18(1). https://doi.org/10.46588/invurnus.v18i1.68

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